Rajesh Gupta
MECM/SCCM | Intune | IT Operation | Experienced IT professional with a stellar 16+ year career
- Role
- Technical Specialist at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Rajesh Gupta
Experienced IT professional with a stellar 16+ year career, showcasing expertise in…
Experience
Technical Specialist
Apr 2022 — Present · Noida, IN
Manage SCCM / Intune infra for 50K+ users, servers.• Patch Management using SCCM, Patch deployments, testing, configuration, and security & office patches management.• Work on software patching and troubleshooting.• Created application packages and deployed using SCCM globally to workstations.• Packaging applications using PSADT and deploying to Client machines.• Use SCCM / Intune for patch deployments, tracking, reporting, and remediation.• SCCM Client installation and troubleshooting of application installation issue in client machines.• SCCM reporting, software, and hardware inventory.• Troubleshooting day-to-day incidents related to SCCM / Intune.• SCCM Client Heath monitoring and remediation.• Meet Service Level Agreements (SLA) and process compliance.• Ability to script in PowerShell and Batch.• Working knowledge of an ITSM tool such as Service now, to manage incidents, problems and submit change requests.
Education
Lucknow University
Bachelor, Commerce
2001 — 2003
Skills
- Team Management
- Troubleshooting
- Active Directory
- Windows Server
- Vendor Management
- Servers
- Operating Systems
- Dynamic Host Configuration Protocol (Dhcp)
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