Rajesh Gupta
Manager(National)-Service Sales and Fleet Management - Field Service Operations GI & SP
- Role
- Manager - Service Sales and Fleet Management - Field Service Operations Gi & Sp at オリンパス株式会社
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Rajesh Gupta
Current Role - Zonal Service Manager with National responsibilities Strategic planning to improve TAT areas like 1. Loaner compliance management 2. Spare parts target. Service Business Loss mitigation. RSM development for regional level. Patient Safety related improvement. Service Business expansion plan to improve Service revenue target by focusing on installation base, out of warranty cases, renewal of contract, non-contract cases and contract losses cases compensation. Not directly involved for P&L accountability, however it is known to contract it by focusing on certain areas like travel expenses, discount offering, people development cost, process development cost, CTC revision etc. Team management – Handled up to 49 Nos of employees for North/West regions. Currently It is now 15 Nos of employees for West regions. Customer experiences transformation – Reached/Managed variety of industries customers with diversification from Life Sciences/Biotechnology/Pharma industries/Hospitals industries. National level initiatives – Had initiated and provided improvement for the following areas to Company 1. Loaner compliance management 2. Spare parts target. Service Business Loss mitigation. RSM development for regional level. Patient Safety related improvement. Influenced/impact on the following decision making base on data, cross functional approach for solution, supported to grow Sales business in market, Built trust again in market for products, availability of loaners to customers etc.
Experience
Manager - Service Sales and Fleet Management - Field Service Operations Gi & Sp
Apr 2025 — Present · Mumbai, IN
Education
NIBM Chennai
Master of Business Administration (MBA), Sales and Marketing Operations/Marketing and Distribution Teacher Education
2007 — 2008
Watumull Institute Of Electronic Engineering And Computer Technology
Bachelor of Science (B.Sc.), B.SC. (Technology) in Electronic Instrumentation with Biomedical Instrumentation
1996 — 1999
Watumull Institute Of Electronic Engineering And Computer Technology
B.SC. Tech , Technology
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