Rajesh Babu Devineni

Experience

1. Business Development Manager

   Cognizant

   Jun 2019 — Present · Hyderabad, IN

   Ensure to meet all Statistical, Financial and TAT metrics while processing claims. 100% Process adherence to transaction processing timelines involving medical management processes. Adhere to audit compliance (Internal, Statutory Audit) of all Healthcare processes as laid out by Cognizant / the client of Cognizant. Ensure process guidelines are followed and met as documented. Set productivity /Quality benchmark. Adhere to shift handover processes. Raise process related issues / concerns on time with process and team leads. Stay updated with the process knowledge / changes refer to knowledge updates/ repositories to effectively process transactions. Adhere to security practices set by organization. Implement small process improvement projects. Provide updates and submit reports related to own area of work. Resolve process related queries and expedite on data requests. Respond to data requests. Maintain confidentiality of all information, policies, and procedures as required by the Health Insurance Portability and Accountability Act (HIPAA) protocols. Maintain and secure confidentiality of Client’s data and all individually identifiable health information accessed through the client’s and/or Cognizant’s systems. Coordinates with the immediate superior regarding updates in policies, procedures and process flow, and state requirements. Learn new protocols and systems as the job requires. Escalate to the immediate superior any unforeseen events or situation beyond assigned tasks and jurisdiction.

Education

• Osmania University, Hyderabad

  Bachelor's degree

  2009 — 2012