Rajendra Shankarappa

About Rajendra Shankarappa

Rajendra has hands on experience with AI tools like Watson, SAP APP DEV accelerators, conceptualizing cognitive projects, passionate working on AI and Machine Learning( ML ) algorithms Lead initiatives like Automation, Agile, Telecom CoE, Oracle CoE and Cognitive ( AI )projectso Predicting Hike for employee using supervised learningo Implemented Dynamic automation and Ticket analytics using Design Thinking o IBM Watson projects related to Expert Management system implementationo COG3( chat bot / Agent Assist) implementation across Process & HR o Chatbot implementation to maintain companywide IT Applications for better management Certified project manager, experience in agile way of executing projects with digital transformation like Devops & cloud migration ( AWS & IBM Cloud ) Ability to strategize IT project/s & road map in line with the business growth drivers Ability to identify KPI’s which enables project success resulting to customer delight Telecom domain knowledge & Banking specifically - Provisioning and Order fulfillment, CRM, Fraud Management in Billing Experience managing PnL size of USD 1 to 5 Mn with reasonable large team Project Management End to End. o Project scoping, Estimation, Resource Planning, Scheduling, Quality Planning, Risk Management, Project tracking & monitoring, People management & Operational management. Oracle eBusiness suite especially in ERP, CRM – Sales (Lead to Order flow), Field Service, Deport repair, Service Contract. o Order to Cash flow – Order Management, Inventory, BOM, Configurator knowledgeo Pay to Procure - AP, AL and GL (Sub ledger in 12i as well).

Experience

1. Deployment Leader - Automation

   IBM

   Oct 2021 — Present · IN

Education

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  MBA, Finance

  2011 — 2013