Rajeev Mehrotra

About Rajeev Mehrotra

Most recently served as Interim CIO at Sonrava Health, stabilizing the IT organization and accelerating value delivery during a period of operational and financial complexity.A trusted C-level partner, I translate strategy into measurable business outcomes across three core areas:Data & AI Transformation – Led adoption of GenAI, Agentic AI, and ML to modernize platforms and drive results, including a 20% improvement in clean-claim rates, 17% increase in patient case acceptance, and 15% reduction in delinquency. Built data and analytics centers of excellence and modernized platforms using Snowflake and Power BI.Executive IT Leadership – Managed IT P&L, governance, and resilience, delivering $6M+ in annual OPEX savings. Successfully navigated major incidents, including a device outage, with minimal business impact, and built high-performing global teams across diverse functions (CRM, SAP, Data Engineering).Global Transformation – Led large-scale modernization, including a $25M SAP consolidation. Implemented multi-shore delivery models, successfully onboarded BPO partners to enhance resilience and efficiency.My approach to technology leadership was recently recognized with a nomination for the 2025 SoCal ORBIE Awards, a peer-adjudicated honor that reflects my focus on delivering tangible business value through AI and digital transformation.I thrive in roles that demand a dual focus: stabilizing core enterprise while pioneering data-driven innovation and AI transformation to unlock new revenue streams and maximize enterprise value. Currently focused on partnering with organizations and Private Equity sponsors that require a high-impact CIO, CDO, CTO, or SVP to navigate periods of significant change.

Experience

1. Chief Information Officer (Interim) (Parent Company - Sonrava Health)

   Western Dental & Orthodontics

   May 2024 — Present · Orange County, CA, US

   Appointed by Private Equity to lead IT during a period of significant financial restructuring and operational change. Charged with stabilizing the IT organization, driving value acceleration through efficiency gains, and aligning all technology investments (Data, AI, Infrastructure) with immediate business growth and P&L optimization goals.Key Achievements:PE-Backed Stabilization & P&L Impact: Tapped by operating partners to lead IT during severe financial headwinds. Drove a $6M+ reduction in IT OPEX through strategic vendor renegotiations, licensing optimization, and infrastructure rationalization, achieving a 30% efficiency gain in targeted cost centers.Revenue Acceleration through AI: Championed the implementation of AirPay/AI and digital platforms, accelerating revenue collection by increasing the clean-claim rate by 20% and improving patient \'show rate\' by 12%.Global Infrastructure & Security: Led the effective management of a critical CrowdStrike outage (impacting devices) with minimal revenue impact. Accelerated a delayed SD-WAN deployment across 520 clinics, significantly improving network performance and security posture.Executive Strategy & Governance: Engaged directly with C-level executives, regional presidents, PE operating partners, and the board to develop the IT strategy, focusing on AI adoption, cybersecurity maturity, and vendor negotiations.Organizational Resilience: Transitioned 175 roles in RCM, Finance, and Call Centers to BPO partners, enhancing operational resilience and enabling overall company cost reduction of $6M.

Education

• Birla School (BVM), Nainital

  High School, Mathematics and Computer Science

  1982 — 1987

• Indian Institute of Technology (Banaras Hindu University), Varanasi

  B Tech, Computer Science and Engineering

  1988 — 1992

Skills

• Microsoft Sql Server
• Sdlc
• Data Integration
• Sox Compliancy
• Oracle
• Requirements Analysis
• Cognos
• Data Modeling
• Eai
• Data Governance
• Strategic Planning
• Business Process
• Offshore Resource Management
• J2ee Application Development
• Integration
• Sap Bpc
• Business Intelligence
• Vendor Management Experience
• Architecture
• Informatica
• Business Objects
• Customer Relationship Management (Crm)
• Product Management
• Analytics
• Application Lifecycle Management
• Team Building
• Management
• IT Strategy
• Software Quality Assurance
• Customer Oriented
• Information Technology
• Information Management
• Software Project Management
• Leadership
• Crm
• Sap Bw
• Enterprise Integration
• Business Analysis
• Mentoring
• Vendor Management