Rajeev Das

Customer Success & Cloud Service Delivery Leader | 18+ yrs Telecom | 5G, Cloud RAN, Program Mgmt, Automation

Role: 5g Vran Cloud Architect at Tata Consultancy Services
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

About Rajeev Das

I am a Customer Success & Cloud Service Delivery Leader with 18+ years of experience in Telecom, 4G/5G, Cloud RAN, and SaaS operations. I specialize in helping operators and enterprises achieve business value from technology adoption through customer success programs, cloud-native deployments, and program delivery excellence.Key strengths include customer engagement, 5G/Cloud transformation, automation (Kubernetes, Ansible, Python), and analytics-driven decision making. Recognized for improving CSAT by 20%, reducing ticket backlog by 30%, and enabling zero-downtime 5G upgrade programs.Currently seeking opportunities in Customer Success, Cloud Service Delivery, or Program Management where I can drive transformation, innovation, and measurable outcomes.

Experience

5g Vran Cloud Architect
Tata Consultancy Services
May 2021 — Present · Pune, IN

Education

National Institute of Technology Karnataka
Master of Computer Applications (M.C.A.), Computer Science
2003 — 2007

Skills

Signaling System 7 (Ss7)
Voip
Requirements Analysis
Voip Protocols Sip
Cdma
Testing
C++
Megaco
Intelligent Call Routing
Lte
Telecommunications
Sip
Shell Scripting
Pl/Sql
Ss7
Unix
Is41

Contact information

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•••••@tcs.com
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Rajeev Das

Experience

5g Vran Cloud Architect

Education

National Institute of Technology Karnataka

Skills

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