Rajeev Sharma

WORK HISTORY

EDUCATION

SKILLS

ABOUT RAJEEV SHARMA

With over 35 years of extensive experience in the automotive industry, I have had the privilege of working with leading multinational companies such as Cummins India, Eicher Engines, Ashok Leyland, and Hyundai. My expertise spans multiple domains, including After Sales, Field Service, Customer Relations, Automotive Technical & Behavioral Training, Profit Centre Operations, and Sales & Distribution Management. Pan-India ExperienceI possess a robust background in customer service across Industrial Engines and various vehicle segments - Two-Wheelers, Three-Wheelers, Passenger Vehicles, Commercial Vehicles, Tractors, and Earth Moving Equipment. I have successfully delivered training programs in Sales, Service, Warranty Administration, and Supply Chain Management, serving clients from diverse industries. My international training experience includes engagements in Ghana and Maldives. Electric Vehicle ExpertiseAs the head of Learning & Development at an EV Skill Development Academy, I have customized training content for EV OEMs and provided training for students at esteemed institutions like GD Goenka University, AISSMS Pune, and Dharwad. My clients also include Reliance General Insurance, Shell Oil, NeuAI Labs, and Force Motors. Training & DevelopmentDuring my tenure at Cummins India as Area Training & Quality Manager, I honed my skills in creating engaging learning environments. I was instrumental in setting up and managing the Learning Centre at Eicher Engines, Alwar. I also conduct induction programs for new hires, focusing on the transition from campus to corporate settings, alongside activity-based soft skills training. Dealership Operations & AuditsMy extensive experience enables me to perform various dealership audits, including System, Process, Scorecard, and Mystery Audits, ensuring operational excellence. Academic ContributionsAs a Domain Expert in Automotive at the Tata Institute of Social Science (TISS), I review automotive courses and assess trainers. I conduct technical awareness sessions for engineering colleges across India, adapting content to meet the varying experience levels of my trainees. QualificationsI hold a Diploma in Automobile Engineering, a certification as a Faculty for Entrepreneurship Development, and am a Certified Trainer by the Automotive Skill Development Council, National Skill Development Council and Indo German Chamber of Commerce on Advanced Automotive Technology. Additionally, I am a Certified Six Sigma Green Belt.