Rajeev Ranjan
Machine Uptime & After-Sales Service Manager | Dealer Network Optimization | Heavy Equipment & Construction Machinery Expert
- Role
- Territory Service Manager at Jcb India Ltd
- Location
- Guwahati, AS, IN
- LinkedIn followers
- 500 followers
About Rajeev Ranjan
With 12+ years of experience in the construction and mining equipment industry, I specialize in after-sales service management, dealer network optimization, and technical troubleshooting. Currently, as a Territory Service Manager at JCB India Ltd, I drive service excellence across four dealerships, ensuring industry-leading MTTR and maximizing customer satisfaction.I am passionate about problem-solving, implementing business growth strategies, and driving continuous learning within dealership teams. My expertise spans warranty administration, spare parts revenue growth, and service process improvement, leading to increased efficiency and profitability.Let’s connect if you’re looking to collaborate on improving machine uptime, enhancing dealer service operations, or implementing strategic service initiatives.
Experience
Territory Service Manager
Jul 2023 — Present · Guwahati, IN
Guwahati, Assam, India
Education
Dayalbagh Educational Institute, Agra
Diploma in mechanical
2009 — 2012
Institution of Mechanical Engineers (India)
Bachelor's degree
2017 — 2021
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