Rajdip Ray

About Rajdip Ray

As a skilled Salesforce professional with extensive 5+ years of experience in development, configuration, and administration, I am excited to bring my expertise to your team. With a proven track record of delivering exceptional results while meeting regulatory compliance, I have a deep understanding of the intricacies of Salesforce environments and can provide valuable insights to ensure successful outcomes.Throughout my career, I have honed my skills in creating profiles, permission sets, roles hierarchies, and sharing settings, as well as implementing email services, workflow actions, process builders, and lightning flows. My experience in resolving defects and collaborating with team members has helped me develop a deep understanding of complex projects and enhance software product quality.I take pride in mentoring new hires to upskill them with business processes and providing direct support and analysis of functionality in the Salesforce domain. My ability to test troubleshooting methods and document resolutions for inclusion in knowledge bases has contributed to a high level of support team use. In addition, I have used my interpersonal and communication skills to enrich team collaboration and customer relationships on projects.As a Salesforce professional, I understand the importance of staying up to date with the latest technologies and techniques. I have experience in working with validation rules, workflow rules, record types, approval processes, flow builder, and process builder. I have also been involved in the development of Apex classes, lightning components, and Visualforce pages, writing Apex triggers and controller classes while keeping in mind SFDC governor limits. I have achieved test converge of more than 75% and maintained the same at the time of enhancements, along with preparation of unit test plans.I have extensive business knowledge and customization experience on various Salesforce.com standard objects like accounts, contacts, opportunities, quotes, quote lines, products and price books, reports, and dashboards. I have also worked on Salesforce.com sandbox and production environments for development and testing before moving on to the production environment. Additionally, I have been involved in deployment activities during SIT and UAT phases.Finally, my experience attending daily Agile Scrum meetings and updating the status on a day-by-day basis with what is done and what has to be done has helped me stay organized and focused. I am excited to bring my expertise to your team and contribute to your success.

Experience

1. Consultant

   Deloitte

   Jan 2025 — Present · Kolkata, IN

   Designed and implemented scalable, secure, and high-performance Salesforce solutions using configuration & customisation.Customized Salesforce CRM for various business functions leveraging the standard and custom Clouds.Automated complex business processes using Flows, Process Builders, and Apex triggers to enhance operational efficiency.Utilized GenAI tools to accelerate development, enhance solution design, generate documentation, and resolve issues.Managed project tasks, timelines, and deliverables by coordinating with cross-functional teams including stakeholders, admins, testers, and architects.Participated in requirement gathering sessions and provided technical feasibility assessments and effort estimations.Conducted code reviews, mentored junior developers, and contributed to establishing best practices and reusable components.Led sprint planning, backlog grooming, and status meetings in Agile/Scrum teams to ensure timely delivery and continuous improvement.Provided post-deployment support and ensured compliance with security, scalability, and performance standards.

Education

• Sainthia High School

  Higher Secondary, Science

  2015 — 2017

• Ananda Marga Primary School

  Primary

  2005 — 2009

• Sainthia Town High School

  Secondary

  2010 — 2015

• Institute Of Engineering and Management

  Bachelor Of Computer Application, BCA

  2017 — 2020