Rajat Verma

Business Analyst @IDFC FIRST Bank

Mumbai, IN

Led data-driven process improvements for Core Banking products by building release dashboards on Power BI and performance reports to support business decisions. • Collaborated with different product teams to track user journey data for liability products, building actionable insights using advanced Excel and SQL• Lead end-to-end software development projects for Core Banking Solutions, ensuring clear requirements definition and seamless communication with technical teams• Manage the liabilities module within the CBS, focusing on optimizing features and maintain product-level configurations related to FD, RD, CASA & Debit cards.• Streamlined end-to-end project management through effective communication and cross-functional collaboration, resulting in a 15% reduction in project timelines• Craft detailed test execution plans for Change Requests, Enhancements, Defects and Projects, maintaining high standards of quality and ensuring a 98% defect-free release rate• Utilized ServiceNOW and JIRA to track and manage Change Requests, product modifications, and release schedules, ensuring adherence to project milestones

Amity University, Gautam Budh Nagar

Bachelor of Technology

Symbiosis Centre For Management and Human Resource Development

Master of Business Administration - MBA