Rajat Shukla
Solution Design, Process Efficiency, Transitions & Digital Transformation | Intelligent Finance - Order to Cash (OTC) & Order Management (OM)
- Role
- Deputy Group Manager at IBM
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Rajat Shukla
An accomplished Business Process Management professional with 14+ years of experience…
Experience
Deputy Group Manager
Aug 2023 — Present · Gurugram, IN
Education
MATS University, Raipur
Master of Business Administration - MBA
2012 — 2014
S.D Public School, East Punjabi Bagh
Bachelor of Commerce (B.Com.)
1987 — 2000
Delhi University
Bachelor of Commerce (B.Com.)
2002 — 2005
Institute of Management Technology, Ghaziabad
Advance Diploma
2006 — 2008
Skills
- Change Management
- Outsourcing
- Offshoring
- Management
- Customer Relationship Management (Crm)
- Leadership
- Bpo
- Transition Management
- Performance Management
- Operations Management
- Business Process Outsourcing (Bpo)
- Team Management
- Process Improvement
- Vendor Management
- Service Delivery
- Business Analysis
- Business Process Improvement
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