Rajat Mulchandani

About Rajat Mulchandani

I am a highly motivated and confident Key Account Manager with expertise in marketing, IT, and e-commerce. Throughout my career, I have consistently demonstrated the real value of doing business with my company by producing customer-specific proposals and maintaining long-term strategic partnerships. With a strong ability to communicate effectively and establish credibility, I excel in managing key accounts and driving business growth.Currently, I work as an Account Manager - Onboarding | SMB at Itsacheckmate, where I have successfully managed the complete timeline of client onboarding. I ensure streamlined communication, address grievances, and maintain strong customer relationships. Additionally, I excel in project management, collaborating with internal teams to meet deadlines and improve efficiency. As an enablement mentor trainer, I also contribute to the development of new team members.Previously, I served as a Key Account Manager at Callsmaster Services LLP, an apex web-design communication firm specializing in digital marketing and web services. In this role, I was responsible for sustaining and developing sales activities in an assigned market, managing numerous accounts nationwide. I led a sales and client servicing team, conducted market research, provided strategic suggestions, and collaborated with key accounts to generate brand visibility through digital campaigns.Prior to that, I worked as a Business Development Manager at MRM End to End Marketing Solutions Pvt Ltd, a sales, marketing, and advertising company. I successfully secured new clients, uplifted renewals, and managed ATL and BTL activations for prominent clients such as Microsoft, Dell, Cisco Webex, AWS, HPE, SAP, and DassaultSystemes. Additionally, I gained valuable experience in event planning, implementation, and execution.I began my career as a Financial Underwriter at Max Life Insurance, where I honed my skills in risk assessment and policy evaluation.I hold a Bachelor\'s degree in Business Administration from GGSIPU and possess a wide range of skills, including digital marketing, e-commerce optimization, brand building, market research, account management, and relationship management.In addition to my professional pursuits, I have a passion for traveling, brand building, football, music, and chess.Throughout my career, I have achieved notable milestones, including promotions and significant revenue growth. I have also mastered e-commerce ad campaigns, reducing Average ACoS and gaining extensive experience working with US brands.

Experience

1. Senior Manager - Customer Success

   Singleinterface

   Feb 2025 — Present

Education

• V.v.d.a.v Public School

  Bachelor's degree

  1996 — 2011

• Guru Gobind Singh Indraprastha University

  Bachelor of Business Administration (BBA)

  2011 — 2014

Skills

• Research
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Teamwork
• English
• Html
• Photoshop
• Public Speaking
• Social Media
• Customer Service