Rajat Mathur

CRM / Sales Professional -Automobile

Role
Head of Customer Experience at Suzuki Motorcycle India Private Ltd
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Rajat Mathur

Experienced Sales Manager with a demonstrated history of working in the automotive industry.Business Planning, Sales, Management, Business Development, Account Management, and Product Development. Negotiation, Team Building, Capability building,Business Alliances, Operational Support, Turnaround professional,Projet Management,Team Management Strong professional with a PGDBM in Marketing from MAISM - Jaipur.

Experience

  1. Head of Customer Experience

    Suzuki Motorcycle India Private Ltd

    Oct 2021 — Present · New Delhi, IN

    Implemented a new CRM system, streamlining lead management and increasing conversion rates by 100%-Championed capability building, fostering a data-driven sales culture through training programs for channel partners and their teams-Responsible for handling customer experience and maintain a healthy TAT of less than 3 working days-Oversaw online and digital sales operations, optimizing processes for payment getaways and improved customer experience.

Education

  • University of Rajasthan

    B.Com, Commerce

    1988 — 1991

  • MAISM - Jaipur

    PGDBM, Marketing

    1998 — 2000

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Rajat Mathur — Head of Customer Experience at Suzuki Motorcycle India Private Ltd in New Delhi, DL, IN | Unifers