Rajat Goel
ITIL v3 Expert, ITIL 4, PMP & Scrum | IT Service Management | IT Operations Manager | IT Manager, Project Lead | ISO-IEC 27001 ISA| ISO-IEC 20000 ITSMA | ISO 9001 QMSA | SQL Server | Team Management.
- Role
- Technical Operations Lead at Aspl Info Services
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Rajat Goel
Motivated IT Solution Architect, having hands-on experience on Windows, firewall, applications, ITAM & ITSM, etc. with 15 years of total experience. Resourceful expert at learning customer needs and providing valid solutions. Committed to strengthening customer satisfaction. Good experience in managing the bandwidth within the team, IT operations Lead and keeping the document up to date. Hands-on experience in gathering the requirements from organizations (Internal & External) and getting it executed using the SDLC process.
Experience
Technical Operations Lead
Jul 2022 — Present · Delhi, IN
Handling multiple customers of ITAM and ITSM and co-ordinating amongst team members for smooth functioning.
Education
Vinayaka Missions Sikkim University
Bachelor of Arts - BA, Bachelor of Arts, First Division
2014 — 2016
JETKING INFOTRAIN LTD
Advanced Diploma, Computer Hardware & Networking
2005 — 2007
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