Rajat Dhuldhoye

Role
Information Technology Support Supervisor at TaskUs
Location
Indore, IN
LinkedIn followers
500 followers

About Rajat Dhuldhoye

I am a IT Team Lead/ System Administrator with over several years of experience in both…

Experience

  1. Information Technology Support Supervisor

    TaskUs

    Jan 2020 — Present

    VVIP Support Specialist and Providing Technical Support to the US as well as Philippines Geo Location.\\\\n2. Support the client types of equipment connecting to DSL/Modem.\\\\n3. Providing network support as well LAN/PAN/CAN Support.\\\\n4. Auditing, Advising of the correct and needful client computer software and Operational issues.\\\\n5. Focus on providing GLOBAL Support for international Clients.\\\\n6. Providing Support for the Microsoft OS like Win 7, Win 10, WinXP, Win Vista 8/8.1.\\\\n7. Providing Support Regarding the software installation as well as configuration.\\\\n8. Apple Macintosh OS Support (Mojave (10.14), Catalina (10.15), Big Sur (11.00), Monterey (12.00).\\\\n9. Can work as a Team Player as well as Team Leader.\\\\n10. Hands-on well-known ticketing as well as Multi-Platform Management tools like that of Service Now, WorkSpace One, etc.\\\\n11. Working as a Global Escalation POC.\\\\n12. Flexible with the Shift Timings.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

  • Acropolis Group of Institutions

    Bachelor of Commerce

    2015 — 2018

  • Maharaja Ranjit Singh College of Prof. Science, Khandwa Road, Indore

    Master of Business Administration - MBA

    2018 — 2020

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Rajat Dhuldhoye — Information Technology Support Supervisor at TaskUs in Indore, IN | Unifers