Raja Surya S

About Raja Surya S

Proactive and Goal-oriented Associate at Federal Bank with almost 2 years of experience in client service, risk management, and process optimization. Skilled in data analysis, building strong relationship with the clients and Microsoft office. I excel atdelivering efficient solutions in a fast pace environment. Known for service-focused approach and ability to handle multiple responsibilities effectively. With a keen eye for Problem solving and a passion for continuous learning, my goal is to contribute to a secure and efficient financial environment while advancing my expertise in the field.

Experience

1. Associate

   Federal Bank

   May 2023 — Present · Poonamallee, IN

   As a Customer Service Associate at Federal Bank, I have been responsible for handling customer queries, ensuring timely resolutions, and maintaining accurate departmental records. Over the past few months, I have also managed BUB loan-related processes, including updating loan details, coordinating documentation, and assisting customers with their requirements. Alongside this, I’ve contributed to updating workflows, supporting compliance requirements, and collaborating with internal teams to ensure smooth operations. This role has strengthened my problem-solving, communication, and customer relationship management skills while helping me deliver efficient and reliable service.

Education

• Sri Sairam College of Engineering

  Bachelor of Engineering - BE

  2019 — 2023