Rajas Thokal

Senior Manager @Tata Motors

Pune, IN

Key Responsibility & Key Tasks Measures:1. In Process and Outgoing Quality Management Working on achieving Quality targets such as Reduction in Process Warranty, PDI (both Tata as well as Dealer), Next customer, CPA, Craftsmanship and DIFTR/ NTWG issues and prepare action plans2.Drive Issue Resolution of Customer/ Next Shop operations/ key quality matrices by problem solving methodology3.Co-ordination with FIAPL and TMPVL internal and external customers for Quality Improvements4.QRM/JOC action plan (Monthly) DPV/PPH/IPTV at Tata PDI5.DPV/ PPH/IPTV at Dealer PDI DPV/ PPH/IPTV at inhouse DRR / DIFTR6.CPA Audit score7.200 and 50-pointers at the time of despatch8.Daily Customer complaints tracker BIW unloading DPV9.Quality Systems and Standards Management10.Ensure 100% compliance to all policies, processrequirements and quality related regulatoryrequirements at working location11. Monitor and Implementation of quality related ECMthrough ECM12. Processes-1-5-25 try out monitoring.13.Compliance to various Quality ProceduresCTQ/CTE monitoringLayered Audit/ 4M Audits14. Early Involvement in New ProjectsGather BITS issues and work on Process Failureresolutions through PFMEA, Process Planning withall stakeholders and drive for resolutionParticipation in Kaizen/Process walk audit/station readiness etc.Earlier model issues, taking care in New Projects through design and process improvements BITS/MINT issue closureCFT participation

Cummins College of Engineering for Women, Mauja

Engineer’s Degree