Rajarshi Roy
Senior Product Ops Manager at T-Mobile | Wholesale MVNO | IoT | B2B Billing Product SME | B2B Strategic Partnership Eco System | Billing Gen AI| Toastmasters
- Role
- Sr Product Ops Manager at T-Mobile
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Rajarshi Roy
As the Senior Product Ops Manager for T Mobile’s Wholesale Business Team, I help deliver innovative products/services solutions to large multi-million dollar B2B business partners. My main focus is helping them resell connectivity solutions (IoT, Connected Cars, Mobility solutions, Prepaid phone plans etc.) in niche market segments. I own the client relationship for these Partners and ensure they have a superior customer experience. Additionally, I manage the roadmap of the Billing Platform that processes $3B+ annually. As an SME of B2B Billing & Pricing functionalities, I ensure the platform is ready to scale with future business needs. This also includes launching a Promotion & Discount functionality in the Wholesale Billing Platform, which helped secure over $300M in deals.Outside of work, I love cooking new dishes and playing the Harmonica (but not at the same time!). I also enjoy speaking and volunteering as VP of Education in T Mobile’s HQ Toastmasters club. Finally, I’m an avid Yoga enthusiast and enjoy exploring new places.
Experience
Sr Product Ops Manager
Aug 2020 — Present · Bellevue, WA, US
Led product vision, strategy, and roadmap for billing platform that generates 10% annual revenue growth for $3B+ telecom business.• Launched Promotion & Discount product in Wholesale Billing Platform generating 20% Y-O-Y growth in $2B+ revenue stream• Led billing integration for SaaS product launch (IoT Connectivity Manager) to scale IoT business in new market segments, growing user base by 1M+ • Introduced a self-service Partner Configuration Management portal using Voice of the Customer research, to expedite onboarding process improving speed to market by 75%• Launched Purchase Commitment calculation feature ensuring accurate and on time revenue collection• Built a data product Wholesale Data Mart and rolled out a data strategy to derive key business insights enhancing customer experience
Education
Kalyani Government Engineering College
Bachelor's degree, Information Technology
Naveen Jindal School of Management, UT Dallas
Master of Business Administration - MBA, Business Analytics and Strategic Management
The Wharton School
Executive Program - Executive Presence & Influence Leadership Development Program
Skills
- Unix Shell Scripting
- Vba
- Java
- Software Development Life Cycle (Sdlc)
- Project Management
- Loadrunner
- Sql
- Managerial Economics
- Performance Monitoring Tool
- Business Analytics
- Statistical Modeling
- Microsoft Office
- Load Modelling
- Requirements Analysis
- Statistical Data Analysis
- Management Consulting
- Financial Accounting
- Software Project Management
- Crm
- Unix
- Econometrics
- Performance Testing
- Client Co-Ordination
- Servlets
- Analysis
- Sas Programming
- Managerial Accounting
- Data Analysis
- Service Virtualization
- Jsp
- Client Relationship Management
- Management
- Leadership
- Stata Programming
- Sitescope
- Pl/Sql
- Capacity Planning
- Willy Introscope
- Sdlc
- Core Java
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