Rajarshi Chaparala
BizOps Manager | PEGA CSSA Certified | ITIL® Certified | Constant Learner
- Role
- Business Operations Manager at Mastercard
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Rajarshi Chaparala
Certified Senior System Architect in PRPC from Pega Systems Inc.• Around 14 years of IT Industry experience, in that 10+ years of hands on experience in analysis, design, development, support, implementation and documentation of various products. Mainly into the BPM (Business Process Management) Tools.• Having hands on experience in PCI (Payment Card Industry). • Having hands on experience in manual testing and also worked as a process analyst to verify the vendor provided records. • Sound exposure in handling applications of more than 40 customers & 38+ applications in PRPC and proficient in troubleshooting.• Good knowledge in Pega Cloud development and support activities. • Involved in the entire lifecycle of several applications right from inception to the transition phase.• Experience in working with tools such as Pega PRPC, Archer, REMEDY, ALM/Rally, Archer, CMDB, GSM, HPQC and Bugzilla.• Dynamic Team player with the ability to communicate effectively and maintain all levels of the development and support process.• As a core team member, I have worked in multiple areas.
Experience
Business Operations Manager
Jul 2021 — Present · Pune, IN
Maintaining the platform which helps to Authenticate/Authorize the users across regions.
Education
Vignan's University
Bachelor’s Degree, CSE
2006 — 2010
Gowtham jr college
Intermediate, MPC
2004 — 2006
Apollo EM School
High School
2000 — 2004
Skills
- Pegasystems Prpc
- Hp Quality Center
- Pega Prpc
- Jira
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