Raja Pratap Singh

Technical Support Engineer 2 @CrowdStrike

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Technical Support Engineer 2 @CrowdStrike

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ON, CA

EDUCATION

N/A

Fanshawe College

Postgraduate Degree, Information Security Management

2010 — 2012

Guru Harkrishan Public School, Karnal

Non-Medical

2007 — 2010

Dyal Singh Public School, Sector-7, Karnal

General Studies

N/A

Kurukshetra University

Bachelor of Technology (B.Tech.), Electronics and communication engineering

N/A

Fanshawe College

Postgraduate Degree, Network Security Architecture

SKILLS

Asa FirewallC++Tcp/IpRoutingTroubleshootingPowerpointCcnaLinuxCcna SecurityNetworkingSecurityCisco TechnologiesWindowsOperating SystemsMicrosoft OfficeMicrosoft WordCustomer ServiceCProgramming

ABOUT RAJA PRATAP SINGH

Currently working as a Technical Support engineer 2 at CrowdStrike.Proficient in configuring and troubleshooting Fortinet’s FortiGate firewalls (both VMs and on premises), and have touch-based with VM-based Palo Alto, Cisco ASA, and pfSense firewalls. Also, worked with the AirWave Server (NMS tool), the Analytics Location Engine (analytical tool), and related wireless infrastructure products of Aruba Network\'s (HPE) enterprise clients to deal with their technological challenges.Experienced troubleshooting with IPsec tunnels of types such as hub-and-spoke, site-to-site, and ADVPN, SSL VPN with FortiClient, firewall policies, LDAP and RADIUS authentication, and, Fortinet’s SDWAN solution. Performed diagnosis with antivirus, web filtering, DNS, application filtering, IPS, DLP, and file filtering UTM profiles. Provisioning and managing multiple FortiGate firewalls from a single pane-of-view software FortiManager. Routing fundamentals, such as the OSI model, TCP/IP, OSPF, BGP, and SNAT-DNAT and worked with protocols such as DHCP, DNS, NTP, SNMP. Knowledgeable in L-2 basics such as LLDP, VLANs, LAGs, and STP. Worked with Fortinet Security Fabric, i.e, FortiManager, FortiAnalyzer, FortiAuthenticator, FortiSwitch and FortiAP. Comfortable in utilizing ADDS, NPS, LDDS on Microsoft Windows Server 2019, and SAML authentication on Microsoft Entra (Azure AD). Experienced with Kali Linux, Ubuntu web server, and proficient in utilizing a virtualized environment with VMware ESXi or Hyper-V on either a COTS or a host-based server.

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Raja Pratap Singh — Technical Support Engineer 2 at CrowdStrike in Ottawa, ON, CA | Unifers