Rajani Shankar

Human Resource @Genpact

West Delhi, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2013 — Present

Human Resource @Genpact

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Noida, IN

Talent Acquisition Vendor Management : Created 6 new vendors for Genpact Empanelment at Delhi Ncr locations. Source & Train : Collabrated with Genpact’s Global Make Batch to successfully place trainee candidates Genpact employess in different business fuctions. Training Partners (Gateway Trainings): Solely responsible for handling 5 training partners for Genpact. Outstation Drives : Created 4 new outstation vendors for Genpact empanelment each from Kolkata, Pune, Agra & Dehradhun. Campus Recruitment : Did campus hiring in North & South Campus of DU for Genpact Pan India hiring.

EDUCATION

1994 — 2003

St. Cecilia's Public School

10th & 12th

2003 — 2006

Delhi University

Diploma; Bachelor

SKILLS

Key Account ManagementPerformance ManagementMarket ResearchTalent AcquisitionLeadershipBpoProcess TrainerProcess ImprovementVendor ManagementCustomer SatisfactionTime ManagementHR PoliciesHuman Resource-End to EndTrainingMisHuman ResourcesMarketingPersonnel ManagementSourcingManagementForecastingCrmNew Business DevelopmentOperations ManagementRecruitingProject PlanningTeam ManagementAccount ManagementCustomer ServiceRecruitmentsHiringRevenue Analysis

ABOUT RAJANI SHANKAR

An enthusiastic professional with 7.3 years of total experience in Customer handling for the BPO and Service Industry. Currently associated with GENPACT India, as Human Resource Personnel from March 2013 till Date Working with GENPACT India for the past 4 years Worked with Radisson Hotel, New Delhi for 3.4 years. Proven skills in working individually and with Team to work in sync with the customer set parameters. An effective communicator with good relationship building, interpersonal skills with Quick & Effective Learning ability. Possess Positive attitude in adverse conditions along with assuming responsibility/accountability. Committed to Organizational values.

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