Raj Anand
ICICI Bank - Product (Cards) | IIM JAMMU\'24 | Coordinator - Placement Preparation Cell, IIM J (DISHA) | BIT MESRA\'21
- Role
- Product Manager at ICICI Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Raj Anand
I enjoy solving high-impact problems where risk, product, and customer experience…
Experience
Product Manager
May 2024 — Present · Mumbai, IN
Leading Root Causes Analysis initiatives to mitigate fraud risks, reducing application-based fraud through enhanced monitoring- Managing high-value fraud (>1 million), Commercial abuse, and Mule accounts cases of the entire credit card business- Part of the Fraud Review Council, strategizing and strengthening preemptive measures, highlighting insights to stakeholders- Leading fraud awareness campaigns and implementing immediate response plan for data leakage in the card business- Carried out UAT for iLens(Bank’s sourcing platform), ensuring seamless integration across channels and banking operations- Led an end-to-end analysis of the credit card journey (Sourcing-Underwriting-Embossing-Delivery-Activation), uncovering data leakage risks, addressing process gaps, and presenting stop-gap measures to curtail pilferage- Investigated Identity theft cases, identified modus, and presented findings to stakeholders along with recommendations.
Education
Indian Institute of Management Jammu
Master of Business Administration - MBA
O.P. Jindal School, Patratu
VI-X
2010 — 2015
O.P. Jindal School, Patratu
XI-XII
2015 — 2017
Sri Agarsen School, Bhurkunda
K.G-V
2003 — 2010
Birla Institute of Technology, Mesra
BBA - Bachelor of Business Administration, Business Administration and Management, General
2018 — 2021
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