Rajan Shah

WORK HISTORY

EDUCATION

ABOUT RAJAN SHAH

Results-driven Senior IT Infrastructure Project Manager with over 17 years of experience leading global cross-functional teams, managing multi-million-dollar portfolios, and delivering strategic technology initiatives that drive operational excellence and business growth. As a PMP-certified leader with deep networking expertise, I combine strong technical foundations with exceptional leadership capabilities to align IT infrastructure projects with organizational objectives.I have a proven track record of leading large-scale teams – from 15-member support teams to 130+ on-site engineers across the Americas – consistently achieving 99.9% SLA compliance and transforming operational performance. At Intel, I led 250+ global engineers to reduce incident resolution time by 40% and improved network asset management accuracy from 65% to 99.98%, driving efficiency gains of 99.8% through robust SLA/KPI governance. My experience managing $10M+ infrastructure budgets has taught me how to balance resource optimization with delivery excellence, always focusing on maximizing ROI.Throughout my career, I\'ve successfully governed network devices for compliance, migrated records to improve audit readiness, closed legacy system records to eliminate bottlenecks, and delivered critical 24/7 operations for high-value factory sites worth over $5B. Beyond technical project delivery, I\'ve founded and led an e-commerce startup, onboarded 200+ vendors, and built operations from scratch – giving me an entrepreneurial perspective on business growth.My leadership philosophy is centered on:• Building high-performing collaborative teams that consistently exceed performance targets• Driving process improvements that create measurable cost savings and efficiency gains• Maintaining transparent communication with executive stakeholders through data-driven reporting• Fostering a culture of accountability and continuous improvementWith additional certifications in CCNP Route, CCNA, and ITIL v3, I bring a comprehensive approach to IT infrastructure management – from strategic planning to execution. I\'m passionate about leading complex infrastructure projects that scale with business needs and create long-term value.Open to connecting with fellow IT leaders, project management professionals, and industry partners focused on innovation in IT infrastructure.