Rajan Dokania
AVP - Sales | Industrybuying | Ex- Byjus, Vedantu, Paytm, Practo | IIT Kanpur
- Role
- Associate Vice President at Industrybuying
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rajan Dokania
Rajan is an accomplished Business Professional with 13+ years of experience spanning…
Experience
Associate Vice President
Mar 2025 — Present
Leading Retention Sales operations through a team of telecallers, focused on maximizing customer lifetime value and repeat revenue.Built and scaled a high-performing team from scratch — involved in hiring, onboarding, and continuous performance coaching.Designed and implemented training programs to upskill telecallers, improving conversion rates and customer engagement.Established sales processes and performance metrics, driving consistent achievement of monthly retention targets.Collaborated cross-functionally with Marketing and Product teams to align retention strategies with customer needs.
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