Gopa Balakrishnan

About Gopa Balakrishnan

Executive Leader with 24+ years of experience successfully managing business & functional organizations globally. Leveraging technology, innovation and digitalization to achieve sustainable business excellence across product management, commercial strategy and customer fulfillment. Inclusive leadership style in driving team performance to meet or exceed key strategic, operational and financial business priorities. A clear thinker with growth mindset focused on delivering high quality customer focused outcomes in global business environment.Key Focus Areas:Product Management, Digital Transformation, Customer Services, P&L Management, Safety/EHS, Operations Management, Field Service, Repair Services, 24x7 Customer Care Center, Project Management, Global Operations, Change Management, Quality/6Sigma/DMAIC/DFSS, Resource Planning, Product Lifecycle Management, Engineering Sales Support, Product Standardization, Sales Support, Partner Management.

Experience

1. Member of the Board of Advisors

   Center for Services Leadership

   May 2022 — Present

   As a member of Arizona State University\'s Center for Services Leadership (CSL) Board of Advisors, I am committed to be part of a cross-industry networking platform to share and learn from other leading executives and educators recognized as best-in-class leaders in the services arena. I will have the privilege to get involved in advising and shaping the CSL in new, innovative directions with a goal to advance knowledge and knowledge transfer related to the science of service for professionals and students.The Center for Services Leadership is a groundbreaking research center within the W. P. Carey School of Business at Arizona State University that concentrates on expanding service innovation by combining the latest scientific insights from the academic world with the best of service strategy in the business world.

Education

• Bharathiar University

  B.E., Mechanical Engineering

  1996 — 2000

• Mani Higher Secondary School

  Higher Secondary, Physical Sciences

  1994 — 1996

• Wayne State University

  M.S., Mechanical Engineering

  2002 — 2005

Skills

• Quality Management
• Product Marketing
• Project Engineering
• Six Sigma
• Global Product Management
• Product Lifecycle Management
• Continuous Improvement
• Integration
• Project Portfolio Management
• Process Engineering
• Mechanical Engineering
• Business Analysis
• Unigraphics
• Lean Six Sigma
• Business Process
• Business Strategy
• Business Process Improvement
• Project Estimation
• Product Development
• Power Plants
• Program Management
• Product Engineering
• Stress Analysis
• IT Operations
• Systems Engineering
• Product Structuring
• Product Management
• Engineering
• Ansys
• Finite Element Analysis
• Commercial Operation
• Operations Management
• Heat Transfer
• Operational Excellence
• Power Generation
• Energy
• Engineering Management
• Project Management
• Gas Turbines
• Services Product Management