Rajasekar R
Operations Manager @ Wipro | Trust & Safety
- Role
- Deputy Manager Operations at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rajasekar R
I\'m with overall of 12+ years of experience in Training, Quality, and Operations, I have…
Experience
Deputy Manager Operations
May 2022 — Present · Bengaluru, IN
Deputy/Operations Manager - Video PlatformAccountable for overseeing the operations of a critical workflow, managing a team of 250+ employees.Operational Efficiency and SLA ManagementPlanning, Scheduling and Attrition ControlOperations Metrics AnalysisCross-functional CollaborationRisk and Compliance ManagementClient Interaction and SatisfactionRegular Performance ReviewsEmployee Satisfaction and EngagementDecision Making and Problem SolvingInnovation and Implementing New IdeasProjects:Lean Projects - Routing Optimization, Release/Abandon Rate Reduction and AHT Management Six Sigma - Quality Improvement Project
Education
Department of Technical Education
Diploma of Education, Computer Engineering
2008 — 2011
Thiruvalluvar Higher Secondary School
Higher Secondary, Physical Sciences
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