Raja Selvan

Air Service Manager at Expeditors | Specialist in Freight Forwarding, Customer Retention, & Financial Growth Strategies

Role
Air Service Manager at Expeditors
Location
Chengalpattu, TN, IN
LinkedIn followers
500 followers

About Raja Selvan

Seasoned Leader in Air Freight & Logistics | High-Performance Team Development | Delivering Exceptional Financial & Operational ResultsWith over 15 years of experience in the airline and freight forwarding industries, I have cultivated a deep understanding of air freight and operations. My journey spans across India\'s major metro cities—Mumbai, Hyderabad, and Chennai—where I have consistently driven success by building high-performing teams, optimizing air freight consolidation, and achieving exceptional financial results.Career Highlights:Airline Expertise: Started my career with Cathay Pacific Airways in Finance, rising to Cargo Operations and Sales roles. Certified in Load Control, Ramp Control, Dangerous Goods (IATA Cat 6), and Heavy Cargo Handling, I developed a robust foundation in cargo operations and customer engagement.Freight Forwarding Leadership: At Expeditors, I progressed from managing Gateway Operations and Air Freight Pricing to leading Air Exports and, ultimately, both Import and Export operations as an Air Service Manager. My tenure is marked by revenue growth, customer retention, and operational excellence.Talent Development: I excel at identifying and mentoring future leaders, fostering a culture of continuous learning, and promoting cross-functional collaboration.Key Expertise:Operational Excellence: Ensuring compliance with industry and organizational standards while streamlining processes for maximum efficiency.Customer Retention & Growth: Building lasting relationships with customers, freight forwarders, and service providers through superior service and consistent delivery on KPIs.Strategic Financial Management: Driving profitability through disciplined financial practices and strategic resource allocation.Carrier & Vendor Relations: Establishing and maintaining partnerships that enhance service quality and operational efficiency.Process Innovation: Proactively improving workflows and leveraging tools to simplify operations and reduce costs.Educational and Professional Growth:Post Graduate Diploma in Logistics and Supply Chain (2023–2025) from MIT-SDE.Sales Foundation Certification and Expeditors Leadership Platform.Throughout my career, I have embraced the highs and lows of the industry, consistently striving to set new benchmarks in air freight operations. I am passionate about building teams that not only achieve goals but exceed expectations, driving sustained growth and innovation in the logistics space.Let’s connect to explore opportunities for collaboration, industry insights, and mutual growth.

Experience

  1. Air Service Manager

    Expeditors

    Feb 2021 — Present · Chennai, IN

    Spearheading air freight operations for Chennai, delivering operational excellence and driving business growth.Enhancing customer engagement and optimizing internal processes for improved efficiency.Collaborating with cross-functional teams to ensure high standards of service delivery and customer satisfaction.

Education

  • SIES College of Arts, Science & Commerce SION(W)

    Bachelor of Commerce - BCom, Accounting and Finance

  • MIT School of Distance Education

    PGDM Executive in Global Logistics and Supply Chain Management, Logistics, Materials, and Supply Chain Management

    2022 — 2024

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Raja Selvan — Air Service Manager at Expeditors in Chengalpattu, TN, IN | Unifers