Raja Krishnaswamy
Associate Director/PGDHRM Symbiosis/ IIM
- Role
- Operations Manager at Cognizant
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Raja Krishnaswamy
Over 25+ years of work experience which includes BPO/BPS in Delivery Management and IT Strategic Operations. Handled multiple Clients in Telecommunications, Hospitality, Banking, Catalog Service Company and Technology services. Core Competencies:~15 Years of experience in Cognizant technologies. Handled Delivery in BPS/BPO space covering Communication, Technology, Hospitality Verticals. Experience in setting up the Philippines Contact Centre. Handled UK Help Desk Project. Good exposure managing Google Project in handling Delivery, Vendor management and Project Management. Currently part of the IT Strategic Operations team in Life Sciences Vertical, have experience managing Order to Cash, Resource/ Staffing fulfillment, Budgeting, Forecasting, Margin Optimization, Improve Operational Levers, Financial Analysis, Automation, Travel and VISA.
Experience
Operations Manager
Dec 2008 — Present
Education
Delhi University
B.Com
D.T.E.A
High School, Commerce
1988 — 1989
NIIT
Diploma in System Management
Delhi University
B.Com, Business/Commerce, General
2001 — 2003
All India Institute of Management Studies
Diploma, Business Management
2004 — 2005
Symbiosis Centre for Distance Learning
Diploma, Human Resource Management
Skills
- Bpo
- Call Center
- Team Management
- Management
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