Raja Das

About Raja Das

Seasoned professional in IT management, agile delivery, and program leadership to enhance organizational efficiency and program success. With certifications in PMP and SAFe, experience in collaboration and drives the adoption of agile frameworks, ensuring seamless delivery of complex technical projects. Previously, Lexmark and Atos Syntel were instrumental in honing delivery management and Scrum Master skills by leading cross-functional teams and implementing agile practices. Committed to creating value through technology, the focus remains on empowering teams, mitigating risks, and enabling continuous improvement across initiatives.

Experience

1. Senior Program Manager Rte Delivery Leader

   Marsh

   Feb 2024 — Present · Cincinnati, OH, US

   Responsible for:• Lead day-to-day portfolio execution for enterprise Digital Sales, Servicing, and Client Experience technology initiatives. Building insurance brokerage products for SMB B2B customers. • Provide execution leadership across multiple value streams, platforms, and agile delivery teams (7 teams, 80+ FTEs/contractors). Total capex $9M and operational budget of $3M.• Partner closely with senior delivery leadership to operationalize portfolio strategy, delivery priorities, and execution standards. • Orchestrate PI planning alignment, milestone tracking, and delivery commitments across complex, multi-year initiatives. Enabling SAFe, scrum, hybrid approach based on context. • Proactively manage cross-program dependencies, risks, and issues, driving resolution through governance forums. Risk register, dependency mapping, workflow optimization. • Maintain a fact-based view of portfolio health and deliver concise executive-level reporting on status, risks, and trade-offs. Driving design authority core committee discussions. • Serve as a primary delivery interface with Product, Engineering, Architecture, EPMO, and Go-To-Market stakeholders. Ensuring compliance and external audit (SOC2) criteria are satisfied. • Supervise portfolio financial forecasts, reconciliation, and vendor performance Manage vendor-delivered initiatives, ensuring scope, timelines, and outcomes align with business goals.Impact• Reduced the feature lead time from 2 months to 3 to 4 weeks (50% speed improvement)• Team level NPS score improved by 50% & from business by 60%. Low team level attrition in 2023.• $12 million implementation for a major client, delivering 14% cost savings and on-time go-live.• Implemented Lean process transformations that cut turnaround time by 25%.

Education

• KALYANI GOVERNMENT ENGINEERING COLLEGE 102

  Bachelor's degree, Mechanical Engineering

  2002 — 2006

• Quantic School of Business and Technology

  Executive MBA, Business Administration and Management, General