Rajeev Jha

Vice President of Customer Success

Role: Vice President of Customer Success at Grid Dynamics
Location: Dallas-Fort Worth, TX, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Rajeev Jha

With over 20 years of experience in the IT and business process management industries, I am a Customer Success Leader managing a large retail and consumer products account with a multi-million dollar book of business. My specialties include P&L management, practice management, digital interactive experience, enterprise transformation, cloud adoption, big data and analytics, IoT, engineering services, business process optimization, and global delivery. I have successfully led large and complex projects, helping our client define their business strategy and transformation roadmaps, realize their cognitive and digital potential, and achieve their operational and financial goals.

Experience

Vice President of Customer Success
Grid Dynamics
Feb 2024 — Present · Dallas, TX, US

Education

Indian Institute of Technology (Banaras Hindu University), Varanasi
B. Tech., Engineering
1996 — 2000
Pt DDUSD
10+2, Science
1989 — 1996

Skills

Customer Relationship Management (Crm)
Business Analysis
Global Delivery
Space Planing
Stakeholder Management
Sdlc
Solution Architecture
Jda Space Planning
Program Management
Jda
Business Intelligence
Testing
Intactix
Sas Markdown Optimization
Integration
Pre-Sales
Project Planning
Multi-Channel Retail
Agile Methodologies
Change Management
Management
Software Project Management
Crm
Vendor Management
Pmp
Leadership
Db2
Risk Management
Software Development Life Cycle (Sdlc)
Business Process
Merchandise Planning
Project Management
Ibm Db2
Floorplanning
IT Strategy
Ikb
Requirements Gathering
Resource Management
Oracle
Requirements Analysis

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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