Raj Rath

Data Analytics | Product Support

Role: Product Support Engineer at FactSet
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

About Raj Rath

Highly dedicated Product Support Engineer with near 2 years of expertise in SQL, Unix…

Experience

Product Support Engineer
FactSet
Mar 2024 — Present · Hyderabad, IN
Provided L1 and L2 support for SQL databases and Unix-based systems, ensuring highavailability and performance.Optimized and automated job scheduling in Control-M, reducing processing time by 30%.Investigated and resolved complex technical issues related to database performance, serverslowdowns, and system failures.Utilized Unix commands for log analysis, system monitoring, and troubleshooting criticalincidents.Managed and resolved ServiceNow tickets within SLA, ensuring minimal downtime andbusiness impact.Developed and executed SQL scripts for data extraction, reporting, and process automation

Contact information

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•••••@factset.com
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Current company

FactSet

Financial Services · 15K employees · Founded 1978 · Norwalk, Connecticut, United States

FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year. As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.

factset.com

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