Raj Prasad
Senior Support Engineer @Wizards of the Coast
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WORK HISTORY
Senior Support Engineer @Wizards of the Coast
Renton, WA, US
Created system documentation such as installation guides, user manuals, troubleshooting procedures. Prepared detailed reports outlining service delivery metrics and other key performance indicators- Investigated system errors, developed corrective action plans, and implemented changes to improve system stability.Created system documentation such as installation guides, user manuals, troubleshooting procedures. Prepared detailed reports outlining service delivery metrics and other key performance indicators- Investigated system errors, developed corrective action plans, and implemented changes to improve system stability.
ABOUT RAJ PRASAD
I’m a Senior Support Engineer with experience delivering technical support for SaaS…
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