Raj Narayan

About Raj Narayan

My name is Raj Narayan, and my expertise in strategic management,operations leadership, business turnarounds,project management and process automation in Automobile,Telecom, Mobile Money and FMCG industries have secured exponential growth in diverse markets across West Africa, East Africa and India. I have led large teams for a range of Sales, Distribution, Marketing, Branding, Customer Service, Customer Retention, Billing, Collections, HR, Finance, Projects, IT and SCM covering Enterprise, Government Business, Modern Trade, Key Accounts, General Trade, Showroom,Shops Management roles with P and L accountability. Some key examples of my accomplishments thus far include: Led one of the largest automobile dealer to a successful IPO and subsequent listing in the stock exchanges in IndiaTripled customer acquisitions and secured subscriber base and revenue growths of 50% in NigeriaSecured 12% market share gains and doubled revenues and customer base in Kenya.Secured 9% market share gains and doubled revenues in IndiaDesigned and implemented a franchised retail programme, later adopted as the company’s pan African business model.Restructured organizational distribution model from wholesale to door to door retail distribution, reforming channel partner earnings structures in Kenya and have moved away from direct retail distribution model to Super Distributor : Sub Distributor model in IndiaInitiated and implemented the first time in India own retail model inside corporate campuses for sales and customer serviceLed a comprehensive business turnaround, launching a company from deep competitor to industry leader multiple times in multiple geographies.Distinction of getting promoted 5 times in 10 years growing to the level of country Sales Director in AirtelTo find out more about how I achieve such successes, or to network with a highly respected operations management expert, contact me today!

Experience

1. Chief Executive Officer

   Popular Vehicles & Services Ltd

   Oct 2022 — Present · Kochi, IN

   Popular Vehicles and Services is the flagship company of the Kuttukaran Group, an integrated player in the automobile industry with 400 plus touch points covering showrooms, sales outlets,used car outlets, service centres, accident repair centres, spares and accessories outlets, driving schools as well as genuine spares and accessories distribution.The plus team of the group led by professionals has been pioneering innovations and setting benchmarks in the automobile dealership sector and have grown over the last 80 years to an annual turnover of USD 600 Mn turnover.The company got listed in the Bombay Stock Exchange and National Stock Exchange on 19th March 2024 becoming the second only publicly listed automobile dealership company in India.

Education

• ICFAI University

  Master of Business Administration (MBA), Marketing

  2012 — 2014

• Mar Ivanios Collage, Thiruvananthapuram

  HSC

  1988 — 1990

• Arya Central School Thiruvananthapuram

  SSC

  1976 — 1988

• Mar Ivanios Collage, Thiruvananthapuram

  Bachelor of Commerce (B.Com.), Business/Commerce, General

  1990 — 1993

Skills

• Sales Operations
• Sales
• Mis
• Key Account Management
• Business Development
• Project Management
• Strategic Planning
• Customer Relationship Management
• Business Analysis
• Channel Account Management
• Leadership
• Vendor Management
• Competitive Analysis
• Telecommunications
• Business Strategy
• Crm
• Profit & Loss Management
• Team Management
• Channel Partners
• Operations Management
• Product Management
• Sales Management
• Management