Raj Deepak Polumati
Senior SharePoint Lead & M365 Consultant | SharePoint Online Admin, Migration, Power Platform, Nintex, Azure | Project Delivery | AZ-900 | 10+ Yrs Experience
- Role
- Senior Lead at GlobalLogic
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Raj Deepak Polumati
Experienced IT leader with 10+ years in Microsoft SharePoint (2010–2019, O365)…
Experience
Senior Lead
Dec 2024 — Present · Hyderabad, IN
Led enterprise-wide migration from on-premises Nintex workflows to Nintex Automation Cloud, reducing process latency by 30% and enhancing reliability.• Provided technical leadership and mentorship to team members, promoting best practices in workflow automation, cloud architecture, and solution implementation.• Monitored and improved key performance metrics like SLA compliance, resolution time, CSAT, and case backlog.• Guided a team of 20 engineers, ensuring balanced workloads, timely delivery, and high team morale.• Conducted regular 1:1s, provided coaching and feedback, and supported career development plans.• Took ownership of high-priority client escalations, ensuring clear communication, timely updates, and resolution.• Identified recurring issues and collaborated with teams to implement long-term solutions and process improvements.• Led performance reviews and reporting, helping the team stay aligned with business goals and KPIs.• Collaborated with cross-functional teams to remove blockers and ensure seamless service delivery.• Fostered a culture of accountability, continuous improvement, and strong customer focus.
Education
Jawaharlal Nehru Technological University
Bachelor's Degree
2001 — 2005
Skills
- Asp.net
- Sharepoint Designer
- Sharepoint
- Sharepoint Administration
- Sharepoint Server
- Microsoft Sql Server
- C#
- .net
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