Raj Choudhary
Senior System Engineer @Oracle
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WORK HISTORY
Senior System Engineer @Oracle
London, GB
Support and maintain foreign system interfaces for patient data exchange within the Oracle Cerner Millennium application.• Troubleshoot and resolve a wide range of HL7 transactions, ensuring accurate and seamless data flow across healthcare systems.• Provide direct client interaction and handle multiple NHS clients, delivering exceptional technical support and ensuring high customer satisfaction.• Manage incidents, service requests, and change requests following ITIL best practices with proper triaging and root cause analysis.• Collaborate with cross-functional teams to resolve complex integration and system issues, driving timely resolutions.• Achieved a 40% reduction in backlog by streamlining workflows, improving ticket handling efficiency, and mentoring colleagues.• Skilled in resolving NHS Spine-related issues, including Patient Demographic Services (PDS) and Spine Directory Service (SDS) integration within the Cerner Millennium application.
EDUCATION
Savitribai Phule Pune University
Bachelor of Engineering - BE, Information Technology
Macro Vision Academy, Burhanpur
HSC
Test Yantra
Java Certification
ABOUT RAJ CHOUDHARY
Results-driven IT professional with over 5 years of experience in system engineering and application support, specializing in healthcare integration and HL7 interfaces. Currently a Senior System Engineer at Oracle, with a proven track record in delivering high-quality support, system integration, and performance optimization.Experienced in managing foreign system interfaces, troubleshooting complex incidents, and driving incident, problem, and change management processes aligned with ITIL best practices. Skilled in resolving NHS Spine-related issues, including Patient Demographic Services (PDS) and Spine Directory Service (SDS) integration within the Cerner Millennium application.Proficient in tools and technologies such as MySQL, CCL, Linux, scripting, and integration engines (Rhapsody, Mirth, Cloverleaf). Adept at cross-functional collaboration, root cause analysis, and ensuring seamless healthcare data exchange through robust interface management.
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