Raj Balla
- Role
- VP, Delivery Tech Lead, Enterprise Crm Technology at Truist
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Raj Balla
Having 14+ years of Salesforce CRM platform delivery experience, with strong technical…
Experience
VP, Delivery Tech Lead, Enterprise Crm Technology
Jan 2020 — Present
Bringing the collective Business value of the firm to Stakeholder needs including identifying relevant expertise and intellectual capital; accelerating thinking and shaping recommendations-Responsible for designing, documenting and enabling a target state architecture for the Salesforce Enterprise platform along with the ecosystem along with the key Integrations with MDM systems, creating blue print architectural diagrams as needed-Responsible for inducting yearly new Salesforce features for the existing platform (including critical updates) and also to identify, plan for fix to eliminate any technical debts within the platform and to guide dev team for the fix to implement -Partnering with teams of business analysts and stake holders for overseeing and directing others in using financial and business analysis to shape decision making-Leading multiple development and QA teams to support/plan on Strategic improvement of the D & TS delivery model in order to deliver the Business value-Involved in recognizing and engaging individual strengths and perspectives and finding opportunities to maximize collaboration across teams-Being hands-on development as needed and focusing effort on priority tasks and activities to achieve maximum results and setting realistic deadlines, tasks and standards for the teams-Helping/ensuring teams to be on track for the purpose, vision and commitment around project and strategic firm goals-Support/Plan on strategic improvement of the D & TS Delivery Model in order to deliver Business Value -Supporting the Enterprise Change Management processes in order to enhance the firm\'s ability to prioritize, fund and execute on change initiatives across the Enterprise-Executing business enhancements with quality while adding value for the business – includes monthly and quarterly releases, key initiatives and road map items.
Skills
- Crm
- Web Services
- Agile Methodologies
- Java
- Business Analysis
- C++
- Xml
- Sql
- C
- Team Management
- Microsoft Sql Server
- Customer Relationship Management (Crm)
- Requirements Analysis
- Microsoft Office
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