Raissa Sa

Executive Assistant to Chief Information Officer @ENMAX

Calgary, AB, CA

Executive Assistant to IT CIO (calendar, meetings, PowerPoint creation for the Board, Executive Team, Vendor Relationship)- IT Leaders Calendar management, Recurring meetings set up, Department Meetings- IT Transformation Program - continuous support with Coding, tracking budget, keeping records, setting up work orders, reviewing and approving expenses and invoices- Member of ENMAX DI & B Committee since 2023- IT Training - oversee policy, document creation for Business case and How-To guides - Ownership and Maintenance of Distribution Lists and Security Lists for IT- Record Management and Collaboration tools (OneDrive, SharePoint, Teams, and Infolink for various teams - CIO, Directors, Managers, IT Team, Wireless team, IT Events, IT Transformation- IT PowerBI Monthly report owner and administrator- IT Monthly Newsletter Editor- IT Department Office Administrator (supplies, events, work orders, mail, general requests)- Joint Worker Committee member representing IT until 2023- Wireless Coordinator for ENMAX - actively engaged in the Wireless Strategy across ENMAX. • Collaborate with ServiceDesk, Vendor, and internal stakeholders to update workflow processes • Responsible for disconnecting, suspending, adding Roaming services, and reassigning wireless services. Following up with users about any overages in data, voice, and roaming services across EMMAX• Create and update documents for users and Wireless Coordinators on processes to ensure clarity and compliance- Vast knowledge of Office 365 (Teams, OneDrive, Outlook, Excel, PowerPoint, Visio, SharePoint, PowerBI), Adobe, Infolink, and Google Suite- ICS (Incident Command System) certified. Oversee the training for the IT Team, encompassing vendor management, invoicing, and sending out communications regarding the courses, as well as tracking those who have been certified- Mental Health Ambassador with several Trainings and ability to live the Culture of Safety

Universidade Catolica de Pernambuco

Research, Economic Growth (Mercosul and Asian Tigers)

Academy of Police - Recife, Brazil

Police Clerk, Criminal Justice/Law Enforcement Administration

Universidade Católica de Pernambuco

Bachelor of Laws - LLB