Rainier Gracial

About Rainier Gracial

As a Senior Global Solutions Engineer at Spin.AI, I help customers protect their mission-critical SaaS applications from data loss, ransomware, and unauthorized access. I own all technical aspects of the sales cycle, from discovery to onboarding, and deliver customized presentations, demos, and solution diagrams to match their business needs and use cases. Experience in Solutions Engineering and Data Center Engineering, working with global clients across various industries. I joined Spin.AI after a successful stint at Zenlayer, where I transitioned from a Data Center Engineer to a Global Solutions Engineer, combining my IT and sales skills. I also have a background in customer service, retail, and marketing, which I gained from working at Incycle Bicycles for four years. I am passionate about learning new technologies, developing my skillset, and advancing my career in the IT and SaaS sectors. I value collaboration, innovation, and customer satisfaction, and I strive to deliver high-quality solutions that meet and exceed expectations.

Experience

1. Senior Global Solutions Engineer

   Spin.AI

   Jul 2025 — Present · Glendale, CA, US

   At Spin.AI, I serve as a trusted technical advisor to customers and partners around the world, helping organizations secure their SaaS environments—like Google Workspace, Microsoft 365, and Salesforce—against threats such as ransomware, insider risk, data loss, and human error.As a Senior GSE my role involves leading technical conversations throughout the sales cycle, from discovery and solution design to product demos and proof-of-concepts. I collaborate cross-functionally with Sales, Product, Marketing and Engineering to align real-world customer needs with our all-in-one SaaS security platform while also shaping our roadmap by relaying and planning field insights to internal teams.

Education

• California Baptist University

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2019 — 2023

• Damien High School

  High School Diploma

  2015 — 2019