Rainer Hellwig

Head of Customer Service @ENYRING GmbH

Hamburg, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Head of Customer Service @ENYRING GmbH

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Direct report to CEO+Creation of Service Concept +Full responsibility for setup of all support types, locations and partners+Selecting service partners for bike components +Identifying internal and external services+Setup of service infrastructure/ Definition+Service Levels management +FAQ creation & solution management Enyring is a Yamaha Motor owned corporate startup that aims at introducing a station based battery swap subscription model for e-bikes. Founded in 2023, the company is based in Berlin.

EDUCATION

N/A

Technische Universität Clausthal (TU Clausthal, Clausthal University of Technology)

Bachelor of Science - B.Sc.

ABOUT RAINER HELLWIG

Supporting my team, our suppliers and customers in bunker trading around the…

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Rainer Hellwig — Head of Customer Service at ENYRING GmbH in Hamburg, DE | Unifers