Rainer Teschke
Senior Manager, Technical Support @Salesforce
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WORK HISTORY
Senior Manager, Technical Support @Salesforce
Hamburg, DE
Managing 35 Technical Support Engineers for Marketing Cloud across EMEA, APAC and Japan: Salesforce Audience Studio (DMP, formerly Krux), Interaction Studio (Personalization, formerly Evergage).We help our clients successfully generating revenue out of their licenses by being trusted advisors and seasoned experts on the product. I hire and train Engineers, prioritize issues, tasks and projects, forecast headcount need, create, review and adopt processes, collaborate with related teams (Sales, Account Management, Billing, Engineering, Product Management) and coach my team with their careers progress.
EDUCATION
University of Hamburg
Diploma, Business Administration, Politics
SKILLS
ABOUT RAINER TESCHKE
Seasoned technical and marketing professional with 15+ years experience in building & leading global teams of technical experts. Voted one of Salesforce\'s best leaders repeatedly.Graduated in Business Administration. Experienced in Integrations, Operations, Support and Sales Engineering in the fields of Ad Technology, Data Management and Campaign Management.
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