Rain Bautista
Senior Business Area Manager @Cencora
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WORK HISTORY
Senior Business Area Manager @Cencora
Edmonton, AB, CA
Business Development- Developing and implementing business strategies to achieve growth objectives and enhance operational efficiency in alignment with the organization’s goals- Leading change management initiatives to facilitate smooth transitions and adaptations within the clinics- Ensuring all operations comply with relevant industry regulations and organizational policies, ensuring ISO certification in clinics across Western Canada. • People Management- Leading, mentoring and developing a team of Business Area Managers and Nurses/Clinics across Western Canada, fostering a culture of collaboration, accountability, and continuous improvement- Overseeing the Regional Administrative Associate (RAA) and Administrative Operations Coordinator (AOC) functions, ensuring effective support and service delivery- Assisting in the preparation and execution of Townhall meetings and Trimester Business Reviews (TBR), facilitating effective communication and engagement- Overseeing vacation and Leave of Absence (LOA) planning with IBU BAM for nursing staff to ensure adequate coverage and continuity of operations- Managing the AbbVie Remote Nurse Navigation Team to source alternate clinic sites for patients in remote areas in Canada.• Stakeholder Management- Handling escalation issues related to Patient Support Programs (PSP) and scheduling, ensuring timely resolution and communication with relevant parties- Working closely with the Regional Management (RM) of Scheduling and Business Area Manager (BAM) teams to ensure cohesive strategy execution and resource allocation.
EDUCATION
Athabasca University
Master's degree, Master of Nursing: Leadership Focus
MacEwan University
Bachelor's Degree, Registered Nursing/Registered Nurse
Xavier University - Ateneo de Cagayan
Associate in Health Science Education, Health Services/Allied Health/Health Sciences, General
ABOUT RAIN BAUTISTA
As a healthcare systems leader and Registered Nurse, I am passionate about building integrated, compassionate, and sustainable models of care that improve outcomes across the continuum — from hospital to home, primary care to community.Over more than fifteen years in nursing leadership, I’ve worked at the intersection of clinical operations, system improvement, and people development. I currently serve as Senior Business Area Manager with Innomar Strategies (Cencora). In this role, I oversee clinical operations, quality assurance, and business development.Before transitioning to the private health sector, I spent over a decade with Alberta Health Services in progressive leadership roles across Addictions and Mental Health, Medicine, and Continuing Care. These experiences taught me the value of collaboration, system navigation, and policy alignment in delivering equitable, evidence-informed care. I continue to draw from this foundation in all aspects of leadership — combining clinical insight with business acumen to advance health system performance and patient experience.Holding a Master of Nursing (Leadership) and certifications in Gerontological and Psychiatric-Mental Health Nursing, I approach leadership through the lens of change, culture, and compassion. As a Prosci® Certified Change Practitioner, I specialize in guiding teams through transformation — fostering engagement, psychological safety, and shared accountability.I am deeply committed to the principles of Truth and Reconciliation, equity, and cultural safety, and I believe that effective health systems leadership starts with authentic relationships — with patients, teams, and communities alike.🩺 Focus Areas- Health Systems Leadership & Integration- Program & Operational Management- Change Leadership (Prosci® Certified)- Primary Care & Chronic Disease Management- Addictions & Mental Health Systems- Quality, Risk & Patient Safety- Strategic Partnerships & Stakeholder Engagement- Staff Wellness, Psychological Safety & Culture Development
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