Raina Roberts
Compliance Assurance Manager @Mitie
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WORK HISTORY
Compliance Assurance Manager @Mitie
Manchester, GB
As Compliance Assurance Manager, I lead the development, implementation, and continuous improvement of compliance frameworks that support safety, accountability, and operational excellence across diverse estates.My role sits at the intersection of technical risk, legislation, and people — ensuring complex requirements become clear, actionable strategies that work in real-world settings. Key ResponsibilitiesManage compliance across core areas including fire safety, water hygiene, asbestos, DSEAR, radon, and other statutory obligationsBuild and maintain robust, audit-ready frameworks that support regulatory alignment and practical deliveryDevelop clear reporting tools, dashboards, and summaries for stakeholders — turning complex data into accessible insightsConduct risk assessments and gap analysis, identifying non-compliance early and supporting teams with practical solutionsCollaborate across departments, contractors, and landlords to maintain consistent, aligned approaches to safety and complianceSupport and lead compliance-related projects from design through to implementation and review.
EDUCATION
The Open University
BA Business Management (Economics)
Vocational Education College Tartu, Estonia
HND Tourism Management, Tourism and Travel Services Management
ABOUT RAINA ROBERTS
I make compliance approachable, practical, and people-focused.As a Compliance Assurance Manager, I turn complex legislation, risk frameworks, and technical data into clear, actionable strategies that keep people safe and organisations resilient. Whether it’s fire safety, water hygiene, asbestos, DSEAR, or those less-talked-about risks like radon, I help ensure compliance isn’t just a checkbox exercise — it’s part of a culture of care and accountability.What I Actually Do:Build, manage, and continuously improve a compliance framework that’s both audit-ready and reality-proof.Turn complex risks into bite-sized reports, dashboards, and conversations that people actually understand.Spot gaps in compliance before they become problems — then roll out solutions, not just spreadsheets.Work closely with clients, landlords, and cross-functional teams to make sure we’re all pulling in the same direction.Support and steer compliance-related projects from concept to completion (without the chaos).My Superpowers:Making Excel sing (and wrangling wild data sets into clean, functional insights)Seeing risk before it knocks on the doorTranslating \"compliance speak\" into plain EnglishKeeping stakeholders informed, engaged, and just the right amount of nervousStaying calm when things get complicated — and helping others do the sameI believe great compliance is part detective work, part project management, and part people skills — and I genuinely enjoy all three.Outside of work, you’ll find me at community events, volunteering, running long distances, hiking new trails, or deep in a book on self-development. I believe personal growth fuels professional growth — and that both are better when you’re connected to people and purpose.If you’re passionate about building safer, smarter communities — or just want to connect over compliance, events, or adventure — let’s talk.
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