Raili Edwards
Ifs Sr Base Manager Slc Pdx @Delta Air Lines
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WORK HISTORY
Ifs Sr Base Manager Slc Pdx @Delta Air Lines
Salt Lake City, UT, US
Execute base strategies to achieve critical metrics which include Safety, Operating Budget, Customer NPS, Employee Satisfaction, and Leadership Development. Ensure Field Service Managers are executing their role responsibilities according to established SOP, driving system consistencies, and providing support to their flight attendant teams. Leading the customer experience FSM collateral team to consistently achieve goal. Provide mentorship, leadership development, and maintain positive employee relations for a diverse workforce. Support the execution of the IFS and corporate initiatives.
EDUCATION
California State University, Northridge
BA, English, Emphasis Creative Writing
ABOUT RAILI EDWARDS
Experienced Service Leader with a demonstrated history of working in the…
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