Raianne Drumond Felipe
Delivery Operations Associate @Carta
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WORK HISTORY
Delivery Operations Associate @Carta
Rio de Janeiro, BR
Track and analyze reports and data queries leveraging strong qualitative and analytical skills to address specific data requests- Analyze customer needs and determine how operations can be altered to improve service to customers and better meet their needs- Reengineer and streamline processes to improve efficiency, leverage and productivity- Train Client Services operations staff- Conduct operational research- Manage quality, costs and the efficiency of the organization- Quality control with tools and processes, recommendation of process improvements for every day operating procedures- Creation and management of Implementation Plans and Business Plans.
EDUCATION
Universidade Federal Rural do Rio de Janeiro
Bacharel, Relações Internacionais
SKILLS
ABOUT RAIANNE DRUMOND FELIPE
GTM Operations
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