Rahul Agarwal
VP Technology at Vodafone Technology Shared Services (GCC) | CIO/ CTO | Digital Transformation | Certified Blockchain Expert | Technology Strategy | Operations Engineering | Software Engineering | Deep interest in AI
- Role
- Lead- Operations Engineering, Group Technology Shared Services at Vodafone
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Rahul Agarwal
Passionate Technology Leader with deep Technology Expertise balanced with a strong…
Experience
Lead- Operations Engineering, Group Technology Shared Services
Nov 2015 — Present · Pune, IN
Operations Engineering for Mission Critical Enterprise applications portfolio including Digital Channel, Microservices and Retail channel applications for multiple Geographies in Europe and Middle-East serving 85 Million customers. Leading SRE-DevOps and AI/ML driven Ops Analytics programs. Representing 1650 FTE Operations Engineering teams to Vodafone entities
Education
Jawaharlal Nehru Engineering College
B.E., Electronics & Telecommunications
1986 — 1990
Birla Institute of Management Technology
PGDBM, Business Management
1991 — 1994
NIIT Institute
Honours Diploma in Software Technology and Systems Management, Computer Software Technology
Skills
- Service Delivery
- Vendor Management
- Telecommunications Billing
- Telecommunications
- Business Objects
- Wireless
- Software Quality Assurance
- Service Assurance
- Process Engineering
- IT Strategy
- Management
- Stakeholder Management
- Testing
- Solution Architecture
- IT Service Management
- Pmo
- Pmp
- Pre-Sales
- IT Operations
- Program Management
- Outsourcing
- Governance
- Integration
- Software Project Management
- Global Delivery
- Leadership
- Crm
- Sdlc
- Business Process
- Managed Services
- Business Transformation
- Information Technology
- Resource Management
- Business Development
- IT Transformation
- Project Delivery
- Security
- IT Outsourcing
- Offshoring
- Business Intelligence
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