Rahul T.
Business Analyst @ Techmatrix | Salesforce Bridging Business Needs with Tech Solutions | Cohort member at Insurjo ’24
- Role
- Business Analyst at TechMatrix Consulting
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rahul T.
Rahul is a result oriented business analyst experienced in delivering CRM solutions that improve operational efficiency and maximize user adoption.Passionate problem solver and analytical thinker seeking to leverage my business acumen and technical skills to drive efficiency and generate cost effective solutions for the organisation.Ever the learner, Rahul readily embraces new challenges, constantly seeking new ways to contribute and propel the team forward.Competencies: Python | SQL | Gsuite | PowerBIIf you are interested in contacting me in regards to a position with your company, Please email or feel free to connect with me on linkedIn.Twitter:@ImRa_hulT
Experience
Business Analyst
Mar 2024 — Present · Noida, IN
Pre-Sales & Client Engagement- Engaged with 20+ prospects across industries to understand business challenge, operational gaps, and salesforce use cases- Developed and delivered 15+ customized salesforce demos and solution decks, contributing to a 25% improvement is prospect to project conversion- Supported sales teams in defining solution roadmaps, helping accelerate deal closures by 20%.Requirement Gathering & Solution Design- Conducted discovery workshops and stakeholder interviews to gather and document functional & non-functional requirements- Authored 40+ well defined user stories with acceptance criteria, reducing development rework by 15%- Recommended scalable salesforce solutions aligned with business goals, driving 25% process efficiency improvements.Project Delivery & Agile Support- Supported end-to-end delivery of multiple salesforce implementations from discovery to go-live, coordinating with cross functional teams- Facilitated daily stand ups and MoMs to ensure clear communication and stakeholder alignment- Tracked risks, dependencies, and action items to support 95% on time delivery.UAT & Change Management- Prepared training materials, SOPs, and knowledge base documentation to support user adoption- Led UAT execution with business users, achieving 90%+ test case pass rate before go-live- Conducted end-user training for 50+ users, reducing post go live support tickets by 20%.Post Go-Live Support & Optimization- Supported hypercare and issues triaging post- implementation to ensure business continuity- Identified enhancement opportunities that resulted in a 10% increase in salesforce adoption across client teams.
Education
Kumaun University, Nainital
Bachelor of Management Studies | Finance, Business Administration and Management, General
JK Business School
Post Graduate Diploma | Finance & Business Analytics
S.G.T.B Sr Sec School
Intermediate, Medical
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