Rahul Singhal
Experienced IT Analytics Professional | 9+ Years in Retail, Hospitality, Health, and Welfare | Expert in Analytics, Data Science, and Visualization
- Role
- Analytics Manager at Jio Platforms Limited Jpl
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Rahul Singhal
Experienced IT analytics professional with over 10 years of expertise in the retail…
Experience
Analytics Manager
Jan 2023 — Present · Mumbai, IN
Led a team to create a pricing model for comparing prices from different websites using data scraping techniques, which resulted in a 12% increase in product sales. • Designed a real-time dashboard for the RESQ team to capture data points within minutes of service requests, leading to a 23% improvement in SLA adherence. • Proficient in using trend tracking and technological advancements to drive data-driven supply chain strategies, increasing on-time delivery performance from 88% to 94%. • Organized three simultaneous ongoing projects, delegating personnel and resources to meet overarching business goals and minimize redundancies effectively. Oversaw data visualization projects for retail clients, delivering understandable and valuable visuals for audiences with varying technical understanding. • Implemented machine learning algorithms to predict customer churn rates, leading to proactive retention strategies that improved customer loyalty. • Enhanced customer segmentation by integrating demographic and behavioral data, resulting in a 17% improvement in targeted marketing efforts. • Integrated third-party analytics solutions into ongoing projects.
Education
IÉSEG School of Management
Exchange program, Business Administration and Management, General
2022 — 2022
Delhi University
Bachelor of Science - BS, Electronics
2009 — 2012
Institute of Management Technology, Ghaziabad
Post Graduate Diploma in Management, Business Administration and Management, General
Delhi University
Master of Computer Applications - MCA
2013 — 2016
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