Rahul Singh

About Rahul Singh

I am working as a Tech Consultant at Adidas, specializing in Intune Apple MDM (Mobile Device Management). My role involves managing and building features that enhance device security and improve end-user productivity across retail, corporate, and personal iOS/iPadOS, and macOS devices.I am a dedicated Microsoft Intune Specialist working in Premier Support team in Microsoft with a strong focus on iOS, Android, MacOS, and Windows platforms, backed by comprehensive knowledge of various other platforms.Overall, I have an experience of around 10 years in Device Management, App deployment, Windows Autopilot, Windows update management, User Experience, Configuration and Compliance Policies.Throughout my career, I have successfully collaborated with cross-functional teams, including IT administrators, security professionals, and end-users, to design and implement effective device management strategies. I am adept at translating business requirements into actionable plans and executing them with precision. By staying up-to-date with the latest industry trends and best practices, I continuously strive to enhance my skill set and contribute to the ever-evolving field of device management.If you are interested in discussing device management strategies, exploring potential partnerships, please feel free to reach out.

Experience

1. Techical Consultant Ii

   adidas

   Aug 2022 — Present · IN

   Tech Consultant specializing in Intune Apple MDM (Mobile Device Management)| Enhancing Device Security & User Productivity for iOS/iPadOS & macOS.I serve as a trusted advisor to adidas, particularly in all things Apple iOS, with a focus on macOS. Collaborating closely with Information Security, Service Management, and various other teams, our collective goal is to create a seamless and enhanced hybrid workplace experience for everyone contributing to making adidas the leading sports company globally.I am responsible for overseeing the Jamf infrastructure within our organization, where I\'ve led the transformation from a traditional service desk imaging workflow to a modern, zero-touch deployment model. This shift has empowered users to set up their devices independently, regardless of location. Additionally, we now offer a wide range of self-service options for software installation and troubleshooting. Automated processes, such as patching, are implemented to run silently, ensuring minimal disruption to productivity.As a senior member of the team, I have collaborated with our agile experts to restructure our workflow with managed service providers. This new approach allows us to maintain both high-level and detailed insights, enabling us to effectively track progress across Windows, iOS, Android, and macOS device management operations.Our team is continuously in pursuit of the best products and capabilities, providing valuable feedback to software vendors to create a secure and optimal hybrid digital workplace environment. My role also extends to overseeing the Intune infrastructure, where I have similarly transformed it into a zero-touch deployment system, with a focus on automation and self-service, thereby further enhancing user experience and productivity.

Education

• Sardar Patel Public School - India

  High School

  2006 — 2007

• Guru Gobind Singh Indraprastha University

  B. Tech, Electronics and Communications Engineering

  2012 — 2016