Rahul S.
IT Service Technician - @Bell Integration
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WORK HISTORY
IT Service Technician - @Bell Integration
Portsmouth, GB
Providing valuable support to healthcare professionals by understanding their day to day tech problems an resolving those issues on the spot-Managing an Maintaining the uptime of Professional Medical software by creating a ticket, reaching out to dedicated team an make sure to resolve the issues ASAP.
EDUCATION
University of Mumbai
Computer Science
University of Portsmouth
Msc Computer Networks Administration and Management, Computer Systems Networking and Telecommunications
ABOUT RAHUL S.
A the moment working as a IT Service Desk Technician @ Bell Integrations. Managing & Maintaining the Medical Software & Looking after the End point device of health care workers by setting up their MDM solution on their personal an corporate devices. Experience in troubleshooting Office -365 application like Outlook, Teams, OneDrive & SharePoint. Hands on experience of remote support tool for seamless technical support.Providing the first line technical support as well as stretching the limit to 2nd line to ensure the smooth resolutions for users. Collaborating with the team member closely to pass on the issue by addressing the challenging technical problems. purpose is all about providing value to the users an solving their technical issues on the spot with my technical Expertise.
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