Rahul Kumar Saraf
➥IT Head - OutreachFirst | IT Administrator for Call Center Solutions (asterisk/Vicidial) | CCNA/CCNP, Firewall-pfSense, Linux, SDWAN, MCSA, Open-Source Tools | Ex-HCL | Ex- Flipster
- Role
- Information Technology Administrator at Outreach Integrated Services Pvt Ltd
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Rahul Kumar Saraf
In my role as an IT Administrator at OutreachFirst, my primary responsibilities revolve…
Experience
Information Technology Administrator
Outreach Integrated Services Pvt Ltd
Dec 2022 — Present · Jaipur, IN
IT Administrator specializing in the successful delivery of outbound call center projects and comprehensive infrastructure management. Proven expertise in deploying, maintaining, and troubleshooting a wide array of technologies to ensure high-performing, secure, and reliable IT environments that support key business objectives.Key Project Focus: Managing the technical lifecycle of outbound call center solutions using astTECS dialers, from initial design and deployment to ongoing maintenance and optimization by the team.Core Technologies Managed:Servers & OS: Microsoft Windows Server 2019 (AD), Linux (Administration, Scripting, Troubleshooting), NFS Server.Networking & Security: Network Design & Deployment (CCNA/CCNP standards), pfSense Firewalls, Wazuh SIEM.Virtualization: Virtualization environment management and migration projects.Monitoring: NMS monitoring tools.Responsibilities: Included system administration, network management, security implementation, virtualization, and ensuring the smooth operation of critical call center technologies.
Education
Digital Scholar
Advanced Digital Marketing Course
Jaipur National University
BCA - Bachelor of Computer Application, Computer Systems Networking and Telecommunications
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.